Product Owner

As a Payment Product Owner in our digital bank, you will play a pivotal role in shaping the future of digital payments in Malaysia. Focusing on payment rails, your expertise will be essential in developing innovative, secure, and user-friendly payment solutions for our customers. You will collaborate with cross-functional teams and leverage your knowledge of the Malaysian payment ecosystem to enhance our digital payment offerings.

Responsibilities

1. Payment Rail Expertise:

• Deep understanding of payment rails in Malaysia, including DuitNow, and other local and international payment networks.
• Stay updated on the latest developments and regulations in the Malaysian payment landscape.
• Analyze and interpret market trends to identify opportunities for product enhancement and innovation.

2. Product Development:

• Collaborate with the UIUX and tech teams to conceptualize, design, and develop cutting-edge digital payment solutions tailored to the Malaysian market.
• Drive the end-to-end product development lifecycle, from ideation to implementation, ensuring seamless integration with local payment rails.

3. Compliance and Security:

• Ensure all payment products adhere to regulatory requirements and industry best practices.
• Implement robust security measures to safeguard customer data and transactions, mitigating risks associated with digital payments.

4. User Experience Optimization:

• Continuously assess and improve the user experience of digital payment products, focusing on simplicity, speed, and convenience for customers.
• Conduct usability studies and gather feedback to refine payment interfaces and functionalities.

5. Partnership and Collaboration:

• Collaborate with external partners, financial institutions, and regulatory bodies to establish strategic alliances and expand the digital payment ecosystem.
• Negotiate agreements and contracts with payment service providers to ensure seamless connectivity and interoperability.

6. Data Analysis and Reporting:

• Utilize data analytics to track payment product performance, identify patterns, and derive actionable insights.
• Prepare regular reports and presentations for management, highlighting key performance metrics and suggesting improvements based on data analysis.

The right individual will have the following key success capabilities and qualities:

• Strong knowledge of payment rails, protocols, and technologies, including API integration and mobile payment systems.
• Minimum of 5 years of experience in digital payment product development and management, specifically within the Malaysian market.
• Familiarity with regulatory frameworks governing digital payments in Malaysia.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.
• Analytical mindset and proficiency in data analysis tools and techniques.
• Proven track record of successfully launching and managing digital payment products in the Malaysian financial industry.
• Bachelor’s degree in business, Finance, Computer Science, or any related field.