Fraud Operations & AML/CFT Screening Executive (NSRC)

To perform high-quality customer onboarding screening to mitigate Anti-Money Laundering (AML) and Counter Financing of Terrorism (CFT) risks, ensuring full compliance with regulatory requirements and internal policies. You will be responsible for conducting thorough name screening, customer due diligence (CDD), enhanced due diligence (EDD) and fraud risk assessments during onboarding. This role requires strong attention to detail, sound judgment, and familiarity with Bank Negara Malaysia (BNM) guidelines, while leveraging digital tools and screening systems to proactively identify suspicious, high risk and fraudulent profiles.

Responsibilities :

Customer Screening, Due Diligence & Fraud Check

• Perform name screening against internal and external watchlists, sanctions lists, and adverse media and fraud databases
• Conduct Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) in accordance with BNM requirements.
• Assess customer risk profiles, fraud indicators and identify potential AML/CFT red flags during onboarding.
• Escalate suspicious or high-risk cases with clear rationale and supporting documentation.

AML/CFT & Fraud Risk Management

• Ensure strict adherence to AML/CFT and fraud risk policies, procedures, and regulatory requirements.
• Support early detection and prevention of financial crime risks at onboarding stage.
• Maintain proper documentation and audit trails for all onboarding screening decisions.
• Support ongoing improvements in screening quality and risk detection capabilities.

Process & System Utilisation

• Effectively utilise screening systems and digital tools to perform checks and investigations.
• Identify opportunities to improve screening efficiency through automation and process enhancements.
• Stay updated with latest screening technologies, industry practices, and emerging financial crime risks.

Quality & Governance

• Ensure accuracy, completeness, and consistency in all screening and due diligence activities.
• Support internal audits, compliance reviews, and regulatory reporting requirements.
• Participate in quality assurance reviews and continuous improvement initiatives.

Shift Requirement

• This role operates on rotational or staggered shifts to support business operations and timely onboarding decisions.
• The incumbent may be required to work outside standard office hours, including evenings, weekends, or public holidays, based on operational needs.
• Flexibility is required to support peak onboarding volumes, regulatory timelines, and service level commitments, including coverage for regional or cross‑border stakeholders where applicable.

Requirements :

• Bachelor’s degree in Finance, Banking, Business, or related field.
• Min 2 years of experience in AML/CFT, fraud operations, compliance, or customer onboarding within banking or financial services.
• Strong understanding of Bank Negara Malaysia (BNM) AML/CFT guidelines, including CDD and EDD requirements.
• Hands-on experience with screening systems (e.g., name screening, sanctions, adverse media tools).
• High attention to detail with strong analytical and investigative skills.
• Meticulous, with strong ownership and accountability in decision-making.
• Forward-thinking with a continuous improvement mindset.
• Digitally savvy and comfortable working with systems, data, and automation tools.
• Strong communication skills, particularly in documenting and escalating cases clearly.