Credit Admin Assistant Manager (DCAP)

The Assistant Manager, Hire Purchase plays a crucial role in supporting the overall operations and management of the hire purchase business. This position involves a combination portfolio management, and compliance, ensuring the growth and quality of the hire purchase portfolio in line with company policies and the Hire-Purchase Act 1967.

• Oversee the end-to-end hire purchase application process, from initial inquiry to disbursement.
• Liaise with the team for the timely completion of security documentation and legal agreements.
• Manage the disbursement and/or activation process, coordinating with sales support teams and other relevant departments.
• Ensure all documentation is accurate, complete, and compliant with legal and internal requirements.
• Assist in managing customer and supplier relationships, resolving inquiries and addressing concerns efficiently.
• Support and mentor junior team members, providing guidance and performance feedback.
• Assist the Head of Department in training and developing team members to meet KPIs.

Job Requirements:

• Bachelor's Degree in Banking, Finance, Business Administration, Economics, or a related field.
• Minimum of 2-3 years of experience in hire purchase, auto financing, consumer lending, or credit management within a financial institution (bank or non-bank).
• Strong understanding of hire purchase products, processes, and market dynamics in Malaysia.
• In-depth knowledge of the Hire-Purchase Act 1967 and other relevant regulatory requirements (e.g., Bank Negara Malaysia guidelines).
• Familiarity with credit assessment methodologies and risk management principles.
• Understanding of legal documentation related to hire purchase agreements.